So I sent my computer that controls the speed of my chair in to the manufacturer. The casing was cracked and moisture could get in, not good. I was cool to be pushed around all week because I needed it to be fixed. But when I got it back, they had updated the software and all my speeds and settings were erased. I can’t even turn on my chair by myself now. I did not ask for the updates. And one five-minute call would have been so easy, like “Hey, do you want us to update your software?” But they were being nice to the disabled girl who can’t possibly make her own decisions. This company deals with disabled people only. You would think they would have a clue!