Thursday, May 20, 2010
Invacare part 2
So as you may remember, I had a little trouble a few months ago getting my display fixed. Well recently my back light on my display went out which means I could not see what gear I was in at night. I knew what fixing it would entail- sending the whole display to them again and that would seriously mess with my work. I didn't want to be immobile for god-knows-how-long so I emailed my contact at Invacare and asked if I could get a loaner display. She said yes (why this was not offered the first time, I don't know). So she sent the loaner to my repair guy first. When it arrived I switched my broken one for the loaner. Because I bought an SD card (because I don't want what happened last time to happen again), I could easily transfer my settings to the new loaner. The woman from Invacare was super communicative- she emailed updates and etc. When I received my display back, not only was it fixed, but my settings had not been messed with! Amazing! I guess I put the fear of my wrath in them.